Knowledge Management, Business & Process Analysis

Transforming knowledge into action

If you face the prospect of losing valuable organizational knowledge through departure of staff, The Right Words can assist you with designing Knowledge Management (KM) processes and repositories to capture and reuse these assets. Business and Process Analysis can help uncover the sources, destinations and ways in which knowledge is passed through an organization, and how that knowledge is applied in pursuit of mission. Process analysis often goes hand in hand with defining business requirements for new systems and processes, and our expertise extends to helping organziations frame systems design and development within the context of actual business needs.

  • Facilitated process analysis
  • Requirements gathering and definition
  • Process flow diagrams
  • Gap analysis
  • Recommendations and reporting